Health and Safety Measures

 Update on Facilities and Hygiene Practices

The resort continues to be in full adherence to the rules and regulations by the government as well as recommendations by the World Health Organization.

Please note some of our precautionary and required measures undertaken at the resort which are subject to change as new rules and regulations are decreed:

General

– Temperature checks for all guests upon arrival
– Social distancing of at least one metre to be adhered to at all times
– Face masks required for all interactions with resort employees, including activities and walks
– In-house nurse available 24 hours a day
– Hand sanitiser and mask provided upon departure

Rooms

– Very strict room cleaning protocol observed
– Every room sanitised upon departure

Dining

– All restaurants and bars are closed
– In-Room Dining available (menu with select dishes) with contactless option 

Experiences

– All nature and holistic activities, such as rainforest walks, jungle treks, yoga, pilates and more, will be conducted privately and charged accordingly; advance reservations are required
– The Main Pool and Family Pool are closed
– The Spa is closed
– The Els Club Teluk Datai is closed
– All other activities also have safety measures in place and will be conducted on an individual basis only

Internally, The Datai Langkawi has also taken stringent precautionary measures to combat the virus, such as:

– Every employee’s temperature is checked when they report for duty
– Any employee displaying even mild symptoms is immediately quarantined and tested
– All employees wear masks and other protective gear at all times
– Social distancing is adhered to at all times and monitored constantly
– Every transport vehicle is sanitised after each trip
– Stringent training on sanitary measures and practices undertaken by all employees

We hope that these measures will reassure you of our commitment to your health and well-being so that you will be able to enjoy your stay in our rainforest paradise without worry.