UPDATE

 Health and Safety Measures Undertaken

The resort continues to be in full adherence to the rules and regulations by the government as well as recommendations by the World Health Organization.

Please note some of our precautionary and required measures undertaken at the resort which are subject to change as new rules and regulations are decreed.

General

– Temperature checks for all guests upon arrival
– Social distancing of at least one metre to be adhered to at all times
– Face masks required for all interactions with resort employees, including activities and walks (except stipulated otherwise)
– Cars and buggies sanitised after each trip
– In-house nurse available 24 hours a day
– Hand sanitisers and mask provided upon departure

Rooms

– Very strict room cleaning protocol observed
– Every room sanitised upon departure

Dining

– The Lobby Lounge, The Beach Club and Beach Bar are open
– The Dining Room, The Gulai House and The Pavilion are closed
– In-Room Dining available with contactless option
– Temperature checks taken upon entry to all restaurants
– Table layout of at least two metres apart
– Hand sanitisers available at all restaurants
– Sanitation of all kitchen surfaces and restaurant furniture multiple times a day

Activities

– Maximum group size of six guests for Rainforest Awakening, Rainforest After Dark, Beach Walk and Coral of Opportunity nature activities
– Maximum group size of four guests for Permaculture, Butterfly Walks, Journey Through The Forests, Mysterious Mangrove, Ocean’s Drifters, Fishing For Tomorrow, Minibeast Discovery, Nature Inside, Young Explorer and Upcycling Workshop activities
– Trek To Crystal Creek nature activity limited to the individual and travelling party
– All holistic activities (eg. yoga, pilates) will be conducted privately (limited to individual and travelling party) and charged accordingly

Facilities

– The Main Pool and Family Pool are open
– The Spa is open
– Distance of two metres apart for sunbeds
– Immediate sanitisation of all sunbeds and beach equipment after each guest use
– The Health Club is open with a maximum of four guests at a time
– Steam and sauna facilities are open upon request
– Immediate sanitisation of gym equipment after use with a focus on high touch areas
– Other activities will also have safety measures in place to minimise the number of guests

Internally, The Datai Langkawi has also taken stringent precautionary measures to overcome the virus such as:

– Every employee’s temperature will be checked when they report for duty
– Any employee displaying even mild symptoms is immediately quarantined and tested
– All employees will wear masks and other protective gear at all times
– Social distancing is adhered to at all times and monitored constantly
– Every transport vehicle is sanitised after each trip
– Stringent training on sanitary measures and practices undertaken by all employees

We hope that these measures will reassure you of our commitment to your health and well-being so that you will be able to enjoy your stay in our rainforest paradise without worry.